When managing conflict, it is important to:

When managing conflict, separating the person from the problem is fundamental to finding a constructive resolution. This approach allows for addressing the issue at hand without personalizing the disagreement. By focusing on the specific problem rather than making it about the individuals involved, you create an environment where open communication can occur. This also helps to reduce defensiveness and allows both parties to collaborate in finding a solution, promoting understanding and respect even amidst disagreement.

In contrast, enforcing rules may lead to a power struggle, making the situation more adversarial rather than collaborative. Winning an argument can create further resentment and does not necessarily lead to a resolution that is satisfactory for all parties involved. Separating people who disagree can be somewhat beneficial, but it risks avoiding the conflict altogether instead of addressing the root of the issue, which can lead to lingering resentment or unresolved problems. Therefore, focusing on the problem rather than the individuals is a more effective conflict management strategy.